Privacy Policy for Pembroke International College App

Introduction

At Pembroke International College, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and the measures we take to ensure your information remains secure.

1. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: When you register for an account, we collect personal details such as your name, email address, phone number, and other information needed to set up your profile.
• Usage Data: Information about your use of our app, including the pages or features accessed, time spent on the app, and interaction with content.
• Device Information: We collect information from the device you use to access our services, including device model, operating system, IP address, and unique identifiers.

2. How We Use Your Information

We use your information for the following purposes:

• Account Setup and Management: To create and manage your account, personalize your learning experience, and provide you with course content.
• Customer Support: To provide assistance, respond to inquiries, and solve any issues you might encounter.
• Performance Monitoring: To analyze how the app is used, understand user preferences, and improve the quality of our services.
• Communication: To communicate updates, provide important notices about your course progress, and notify you of new features or services.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who provide services like cloud storage, analytics, or customer support. These partners are obligated to protect your information.
• Legal Compliance: In circumstances where we are legally required to do so, we may share your information with regulatory authorities.

4. Data Security

We implement a range of physical and technical measures to protect your data against unauthorized access, loss, or misuse. These measures include encryption, secure server facilities, and restricted access to personal information.

5. Your Rights

You have the right to:

• Access Your Data: Request access to the personal data we hold about you.
• Update or Delete Your Data: Request corrections or deletions of inaccurate or outdated information.
• Opt-Out of Marketing Communications: You can choose not to receive promotional emails from us by following the unsubscribe instructions.

To exercise these rights, please contact us at --- You can't use shortcodes inside element ---.

6. Children's Privacy

Our app is not intended for users under the age of 13, and we do not knowingly collect personal data from children under 13 without appropriate parental consent. If you believe we have collected such information, please contact us so we can delete it.

7. Data Retention

We retain your personal data for as long as it is necessary to provide our services or as required by law. Upon termination of your account, we may retain certain information as required by law or for legitimate business purposes.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page, along with the effective date.

9. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Pembroke International College
Email: enquiries@pembrokeintlcollege.com